Last updated: 21 December 2024
Welcome to TeachMeTheWeb.com
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we handle your information when you use our website.
Who We Are
TeachMeTheWeb.com is operated by ElmsPark of ElmsPark.com (“we”, “us”, “our”). We are based in the United Kingdom.
Information We Collect
When you visit our website:
- Technical data including IP address, browser type, and device information
- Usage data including pages visited and time spent on our site
- Cookie data as detailed in our cookie policy
When you register for our services:
- Name and email address
- Account login details
- Course progress and interaction data
- Payment information (processed securely by our payment providers)
When you contact us:
- Email correspondence
- Support ticket information
- Discord chat logs (if you join our community)
How We Use Your Information
We use your information to:
- Provide and personalise our services
- Process your payments
- Send you course materials and updates
- Respond to your queries
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your data based on:
- Contract performance (when you purchase our courses)
- Legitimate interests (to improve our services)
- Legal obligations (for tax and accounting)
- Consent (for marketing communications)
Data Sharing
We share your data with:
- Our course platform providers
- Payment processors
- Email service providers
- Discord (if you join our community)
All service providers are required to respect the confidentiality of your data.
International Transfers
Your data may be transferred outside the UK/EU through our service providers. We ensure appropriate safeguards are in place through standard contractual clauses.
Data Security
We implement appropriate security measures to protect your data, including:
- Encrypted connections (SSL)
- Secure payment processing
- Regular security updates
- Limited staff access
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent
To exercise these rights, please email us at privacy@teachmetheweb.com
Data Retention
We keep your data for:
- Account information: While your account is active
- Course progress: For the duration of your access
- Payment records: 7 years (legal requirement)
- Support communications: 2 years
Cookie Policy
We use cookies to:
- Remember your preferences
- Understand website usage
- Improve our services
You can control cookies through your browser settings.
Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy occasionally. Significant changes will be notified via email or website notice.
Contact Us
For privacy-related queries:
- Email: privacy@teachmetheweb.com
- Post: Uxendon Crescent, Wembley, Middlesex, HA9 9TN United Kingdom
You have the right to complain to the Information Commissioner’s Office (ICO) if you believe we have not handled your data properly.
Our Details
TeachMeTheWeb.com is operated by ElmsPark
Uxendon Crescent
Wembley
Middlesex
HA9 9TN
United Kingdom
This privacy policy was created to be clear and easy to understand. If you have any questions about our privacy practices, please contact us.